L’Atelier de Marie

I’m a retired lawyer from NYC currently living in Nice. I was one of the first people to use Inoa color when it was introduced years ago, and I’ve been to the best salons In New York City, San Francisco, Palm Springs, Miami and LA, so my experience with hair coloring salons and Inoa is extensive. Two year ago I let my Grey grow in, And a few months ago I decided to start coloring again. The first two colorings were at a salon where they did not speak English…. So I expected after all the positive reviews and the fact that they speak English that a trip to Marie’s salon would be heaven. Boy was I wrong. There’s nothing worse than a male working in the salon industry with an attitude like he’s something. And that’s the guy that I got. I showed him the exact picture of my hair from the previous salon and said it’s a medium neutral brown. I didn’t think I needed to also show him the INOA color chart that it matches… because even I could see it was a 6N. He said I should go lighter because that dark color was “making the lines in my face worse and made me look older”. Yes, he said that. No one’s ever spoken to me that way, So immediately I was uncomfortable… It’s actually not easy aging as a woman you don’t want someone pointing it out in a salon. I said I didn’t want be blonde. Ive always been a brunette…and showed him a photo of me from years ago. He said “ Oh, I see red in it”… I said no. (Little did I know that I was confusing him, And he would use this old photo as a reference instead of the one that I showed him) I asked him to take the color to the end as a refresh, because it was brassy. I didn’t realize the conversation was over - but he just took off into the back. As he’s putting the color on, he’s telling me it’s an additional $35 to bring the color to the ends. I’ve never heard of that before, but he was already putting it on my head so I said OK, like I had a choice. He put on an additional tub of color onto my hair right after the roots and I’m thinking…. How is this going to work? Usually, they just comb it through to the ends right before we go to the bowl as a quick refresh. They didn’t have time to do a blowout or a cut so I left with wet hair, went home and realized my hair was dark brown with red undertones which I could see clearly in outside light and in my bathroom light. I called on the phone and said I wasn’t happy, It was too dark and it was red and he said “well I used a warm brown”. I said, I asked for a neutral medium brown. So we made appointment for a fix. He was already annoyed with me when I walked in. He questioned what I could see in my hair, as if I was crazy. He said I don’t see any red, in a huff. I said… Dude, I could see it in the light. (Do you know how men get annoyed with older women? Because they can’t stand us…. It was that.) I said could you please just put a toner on it like a gloss and take out the red for today that’s fine. I don’t even know if he heard me he just took off. He came back with something that he put on my head, which I don’t even know what it was, but it was burning my scalp. I don’t even know if he used INOA… At this point, I was ready to cry, I had already been belittle to the point where I didn’t dare even ask what was on my head. But I know it was not a gloss or a toner, I’ve had plenty of those. When he was shampooing my head vigorously, the soap was literally going in my eyes. It was dripping down onto my shirt which got stained —like he was so annoyed. He walked me over to the chair, took the towel off, gave me a fake smile and said OK and walked away. That was it. I had to put my wet hair in a ponytail. I walked out and said thank you, and no one said a word. I got home, and when I tell you, my hair is dry dull and fried…(that is never the case with INOA it’s always smooth and glossy) And the color is exactly the same. WORST SALON EXPERIENCE EVER. I’ve literally never been treated so poorly and maybe it’s because they’re Lebanese and they think that’s OK…. Well, it’s not.

Il y a 2 coiffeurs dans ce salon : un grand barbu et un petit âgé. Celui qui m'a fait la coupe est le petit âgé. Ce coiffeur arrive toujours en retard de 45 min à 1 heure ! Au début vous vous dites que ça peut arriver 1 fois où 2, mais en fait c'est une sale habitude qu'il a, et il n'a aucun respect pour ces clients, ni le temps de ses clients. Ensuite, je suis venu avec des photos de la coupe que je voulais. Il a bâclé la coupe : il a coupé beaucoup trop court ! J'ai du lui faire la remarque plusieurs fois ; que ce qu'il est entrain de faire ne correspond pas à la photo, et c'est pour cette raison qu'il a continué... Je ne recommande pas du tout ce salon ni ce petit coiffeur agé, il va vous faire perdre et gaspiller votre précieux temps ET votre argent. Enfin, il est familier avec les clients, il serait judicieux de rester professionnel du début jusqu'à la fin.

I’ve been looking for a hairstylist in the south of France for years when I finally decided to try this salon upon my friend’s recommendations. Definitely it’s worth the drive from Cannes to nice with traffic:) Bob did a wonderful job on my curly frizzy hair. He knew what needed to be done and “voala”. Everyone in the salon is welcoming and kind. The energy is just right for a woman to feel pampered and taking care of. Highly recommended 👍🏻

Excellents coiffeurs, donnent de très bons conseils, très attentifs, super résultats! Je recommande vivement!

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